Please go through our FAQ’s and see if it can answer your questions. If your queries are not answered, we would suggest you raise a ticket immediately with details provided such as userid, mobile no etc. Given the large number of applications we cannot provide telephonic support. Ticket responses usually take one hour and in rare cases two hours during working hours/days from 9.30 am to 6 pm. In case we need to reach you for any information, we will call you.